LEARNINGS
FAQ
Our most commonly asked questions
SAFETY FIRST
All Rascal Remedies products are intended for external use only and should always be used under adult supervision.
Offer milk, yogurt, cream, or honey to help dilute the oil (honey only for children over 12 months).
For dairy-free children, use rice or soy milk.
Contact your local poison control centre immediately or seek medical help.
Rascal Remedies is not a medical provider and does not offer medical advice. This information is provided for general guidance only and should not replace professional medical care. If you are ever concerned, always contact a healthcare professional or emergency services.
General Essential Oil FAQs
Essential oils are natural plant extracts taken from flowers, leaves, roots, seeds, or fruits. They capture the natural aroma and characteristics of the plant.
Essential oils can be used through gentle inhalation or applied topically when properly diluted. At Rascal Remedies, all products are pre-diluted and designed specifically for children.
Yes, when properly formulated and used as directed. Each Rascal Remedies product is created by certified aromatherapists using child-safe concentrations and ingredients.
We use frosted glass bottles with opaque labels to protect the oils from light, while keeping the look soft, modern, and giftable.
Our Products
Our essential oils are sourced from trusted suppliers around the world including France, Italy, Australia, and Hungary, depending on where each plant grows best. All blending is done locally in Canada.
We use only 100% pure essential oils and work with long-term, trusted suppliers. Each ingredient comes with documentation and quality reports.
Blending is done locally in Canada, but most essential oil plants grow in specific climates around the world.
Always follow the instructions on each product. Every Rascal Remedy is created with specific application guidance.
Our bottles are recyclable and chosen to prevent breakage, reduce shipping weight, and keep products safe for families.
Most of our products are designed for children aged 2 and up, while Finn Focus and Titus Travel are designed for children aged 3 and up due to a small amount of peppermint in the formula. All Rascal Remedies products are intended for use only under adult supervision.
Out of Stock & Payment Info
Visa, Mastercard, American Express, Shop Pay, PayPal and more.
Yes. All payments are processed through secure, PCI-compliant systems.
Shipping & Delivery
Delivery typically takes 2 to 7 business days, depending on your location.
Yes, free shipping on orders over $45.
We currently ship to Canada, the US, and parts of Europe.
Returns & Refunds
Yes. Unopened and unused products are eligible for a full refund within 30 days. Opened products may qualify for a partial refund.
Return shipping is covered by the customer.
Please send us photos and we’ll make it right.
Additional faqs
Our products are created with gentle, child-safe ingredients and are suitable for most skin types. As with any new product, we recommend doing a small patch test first, especially for sensitive skin.
Yes. While Rascal Remedies is designed for children, many parents enjoy using the products as part of their own routines.
Most products are best used within 12 months of opening. Please refer to each product label for specific guidance.
Store products at room temperature, in a dry place, away from direct sunlight.
We use recyclable packaging where possible and work with responsible suppliers. Sustainability is an ongoing focus for our brand.
Yes. All scents come from natural essential oils and botanical ingredients.
Our products are designed to be gentle and comforting, but every child is different. We recommend introducing new products slowly and observing how your child responds.
Yes, many families use different products for different moments throughout the day. Always follow the instructions on each product.
We do not use common allergens like nuts where possible, but always check ingredient lists if your child has specific sensitivities.
No. Rascal Remedies supports everyday routines and emotional wellbeing, but is not intended to diagnose, treat, cure, or prevent any medical condition.
Still have questions?
Please note
The information provided by Rascal Remedies Inc. on our e-commerce site (www.rascalremedies.com) and through other Social Media Channels such as Instagram and facebook is for personal information and interest only. It is not intended to offer professional medical advice or treatment for any condition. You should not use our site or advice within to treat health conditions or to self-diagnose. We recommend that you consult your health care provider if you have any health concerns whatsoever.
All of our advice has been provided on the basis that there are no known contra-indications to treatment. If your child have any health problems or are taking any medication you should seek advice from your healthcare provider prior to using aromatherapy.
Please note that Rascal Remedies Inc accepts no liability for misuse of any of the products it manufactures, packages or suppliers or for any reliance on the information provided by us via our e-commerce site or other Social Media channels/platforms.